THIS IS THE ASPIRE PRIVACY POLICY
At Aspire we focus on improving the health, well-being, life-skills and education of children and young people. We do this by engaging children and young people in physical activity, by providing innovative delivery and training services and by using resources that educate and inspire.
We have a passion for physical activity and port, helping to improve the health and well-being, life skills and education of children and young people by changing participation trends and attitudes towards physical activity.
At Aspire we provide high-quality services that improve physical literacy, health, well-being and academic achievement.
This Privacy Policy is effective from the 25th May 2018.
Through ISO 9001:2015 accreditation, Aspire Active Education Group Ltd are committed to maintaining our highly regarded and respected quality service.
As part of our service, and in compliance with The Data Protection Act 2018 (EU GDPR) we are committed to protecting the privacy of our customers, users and stakeholders, ensuring that always you remain informed and in control of your information.
We are committed to protecting the privacy of all our customers and will always be transparent in how we manage data.
Our privacy policy will help you understand what information Aspire Active Education Group Ltd collects, how we use it and what choices you have.
About us:
The Aspire Active Education Group (AAE) comprises of the following organisations:
|
Registered company number |
Registered ICO number |
Aspire Sports Health & Fitness Ltd |
05481772 |
Z2136574 |
Aspire Active Camps Ltd |
06533710 |
Z3101912 |
Aspire Training Solutions (UK) Ltd |
08430411 |
ZA497161 |
Aspire Active Software Ltd 11785218 tbc
Aspire Active Partnerships Ltd 11785236 ZA766643
In addition to the organisations above you may come across terms “Aspire, “our”, “we”, “us”.
Our registered office is:
Unit 6, Holly Park Industrial Estate
Spitfire Road
Erdington
Birmingham
B24 9PB
Our EU Representative/ Data Protection Officer/ GDPR owner can be contacted directly here:
This privacy notice explains:
Personal information
Personal information is any information which identifies you or which can be identified as relating to you.
Any reference to “you” or “your” refers to you, or anyone whose personal information we process.
When engaging with us we collect information you provide us when you: |
Information we collect about you |
Active Camps |
|
· To register you as a customer · To Process and Deliver your booking for your child · Speak to us over the phone or via email in relation to one of our products or services · Enter a competition · Make payments and transaction data · Profile & usage data |
Identity information: Name, title, date of birth, gender, nationality (of you & your child) and school details of your child Technical Data: Internet Protocol (IP) address, login data, browser type and version, and other technology on the devices that you use to log in for our services Contact: Address, postcode, email addresses and telephone numbers Health & Medical: Relevant health and medical information of your child, including relevant first aid preferences
|
Organisations |
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· Sign a contract to work with us · Apply to become a licensee · Make payments |
Identify information: Names, title, date of birth, gender, nationality Contact: Address, postcode, email addresses and telephone number Health & Medical: Relevant health and medical information of your child, including relevant first aid preferences
|
School |
|
· Sign a contract to engage with one of our services · Speak to us over the phone or via email · Enter a competition · Make payments |
Identity information: Name, gender of pupils and teachers Contact: Email addresses of point of contact/ teachers Health & Medical: Relevant health and medical information of your child, including relevant first aid preferences
|
Working for us |
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· Apply for a job with us · For processing lawful and necessary data required to administer your time in employment with us · Speak to us over the phone or via email in relation to an employment matter |
Identity information: Name, title, date of birth, gender, nationality Contact: Address, postcode, email addresses and telephone numbers Employment: Previous employment history, qualifications, work eligibility and references Health & Medical: Relevant health and medical information of your child, including relevant first aid preferences Special categories: Ethnicity |
Apprenticeship and Training |
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· Book on a training course or workshop · Apply for an apprenticeship · Speak to us over the phone or via email · Enter a competition · Make payments and transaction data |
Identity information: Name, title, date of birth, gender, nationality Contact: Address, postcode, email addresses and telephone numbers Employment: Previous employment history, qualifications, work eligibility and references Health & Medical: Relevant health and medical information of your child, including relevant first aid preferences Special categories: Ethnicity
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To Manage our Relationship with You |
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· Including updating our Privacy Policy and Notices |
Identity information: Name, title, date of birth, gender, nationality (of you & your child) and school details of your child
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Marketing |
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· To make suggestions and recommendations to you about the services that may be of interest to you |
Identity information: Name, title, date of birth, gender, nationality (of you & your child) and school details of your child Technical Data: Internet Protocol (IP) address, login data, browser type and version, and other technology on the devices that you use to log in for our services Contact: Address, postcode, email addresses and telephone numbers
|
We have several lawful reasons that we can use (or ‘process’) your personal data. One of these lawful reasons is called ‘legitimate interests.
Broadly speaking legitimate interests means that we can process your personal information if:
The following are some examples of when and why we would use this approach during our normal course of business:
When you book to attend an event run by Aspire, we need to record details and enter them into attendance documents. This enables us to maintain safety and security as priorities and to see how children are benefiting from our events.
Sometimes we need to share some of your information / data, in order to provide you with our services and meet our legal obligations. We only use / share your data with 3rd parties, in the following circumstances:
We’ll never make your personal data available to anyone outside The Aspire Active Education Group (AAE) for them to use for their own marketing purposes without your prior consent.
All data shared outside of the EEA (European Economic Area) will only be shared for legitimate purpose and with regulated, data security compliant parties.
Other uses of your personal information
Our website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice or policy of every website you visit.
The EEA is the European Economic Area, which consists of the EU Members States, Iceland, Liechtenstein and Norway. If we transfer your personal information outside the EEA, we must tell you.
We currently do not transfer your data outside of the EEA and we have no plans to do so. We have ensured those organisations that we share your data with look after it securely and have appropriate safeguards, as required by GDPR in place. These are organisations are:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator (including the ICO) of a breach where we are legally required to do so.
We will keep your personal information for as long as you are our customer or employee.
Customer
After you stop being an active customer, because you have stopped regularly using our services or buying our products, we may keep your personal information for up to 6 years, plus the current financial year, for one of the following reasons:
After such time, we will securely delete your personal information. If we receive a bounce back from any of the emails that we send to you on several occasions, we will delete your personal information in relation to those emails.
Employee
For permanent employees, we keep personnel files for 6 years after an employment contract has ended. This information includes, but is not exclusive to employment contracts, training records and salary information. For temporary staff, we keep relevant records for 2 years.
This excludes members of the Senior Leadership Team, whose details are retained permanently.
We may use your personal information to tell you about relevant services and any upcoming offers.
We can only use your personal information to send you marketing messages if we have either your consent or a legitimate interest to do so.
You can ask us to stop sending you marketing messages at any time – you just need to contact us or use the opt-out links on any marketing message sent to you. If you have setup an online account with us, then you can also change your communication preferences at any time.
Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of purchasing our services or any other transaction between you and us.
Right to be Informed
We will always be transparent in the way we use your personal data. You will be fully informed about the processing through relevant privacy notices.
Right to Access
You have a right to request access to the personal data that we hold about you and this should be provided to you, under the General Data Protection Regulation (GDPR), within 30 days. If you would like to request a copy of your personal data, please contact us in writing.
Right to rectification
We want to make sure that the personal data we hold about you is accurate and up to date. If any of your details are incorrect, please let us know and we will amend them.
Right to erasure
You have the right to have your data ‘erased’ in the following situations:
If you would like to request erasure of your personal data, please contact us in writing. Please note that each request will be reviewed on a case by case basis and where we have a lawful reason to retain the data, it may not be erased.
Right to restrict processing
You have the right to restrict processing in certain situations such as:
Right to data portability
You have the right to data portability in certain situations. You have the right to obtain and reuse your personal data for your own purposes via a machine-readable format, such as a .CSV file. If you would like to request portability of your personal data, please contact us by writing to us this only applies:
Right to object
You have the right to object to The Aspire Active Education Group (AAE) processing your data in these circumstances:
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
Address:
The Aspire Active Education Group (AAE)
Unit 6, Holly Park Industrial Estate
Spitfire Road
Erdington
Birmingham
B24 9PB
Telephone: 0121 663 1979
Email: [email protected]
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